A Word About Fees
We realise hospitalising a sick pet can be an expensive and daunting prospect for many owners. Unfortunately, pet health care is not subsidised by the government. We recommend that you consider acquiring pet insurance. We believe that our fees are fair and reasonable and reflect the level of care and service provided.
It is not always possible to determine the exact cost of your animal’s treatment when it’s first examined, but an initial written estimate will be provided upon admission. If you anticipate a problem paying the fees, please tell us at the outset. If necessary we tailor the costs to suit the owner’s budget. We are happy to provide a daily update on your fees if requested. A deposit will be required for all animals that are hospitalised.
All accounts must be settled prior to discharge. The hospital accepts cash, credit and EFTPOS cards. Cheques will only be accepted provided we have acceptable identification.